1. Introduction

At Innovative Bioenergy, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, store, and protect your information in compliance with applicable data protection laws.

2. Information We Collect

We may collect the following information:

• Personal Data: Name, email, phone number, billing/shipping address.
• Transaction Data: Order details and payment confirmation.
• Technical Data: IP address, browser type, and usage data from our website for analytics.
• Communication Data: Messages, inquiries, and feedback submitted via our website or email.

3. How We Use Your Information

We use your data for the following purposes:

• Order Processing: To confirm, process, and deliver your purchases.
• Customer Support: To respond to inquiries and provide assistance.
• Security & Fraud Prevention: To protect against unauthorized access and fraudulent transactions.
• Marketing (with consent): To send updates, promotions, or industry insights.

4. Data Protection & Security

We implement strict security measures to protect your personal data, including:

• Encrypted payment processing to safeguard transactions.
• Access controls to prevent unauthorized use of data.
• Compliance with international data protection laws.

5. Data Sharing & Third-Party Services

• We do not sell, rent, or trade personal data.
• We may share data with trusted service providers (e.g., logistics partners) only for order fulfillment.
• We may disclose data if required by law or to enforce legal rights.

6. Your Rights

Depending on your location, you may have the right to:

• Access and request a copy of your personal data.
• Request corrections if your information is inaccurate.
• Delete your data (subject to legal obligations).
• Opt-out of marketing communications at any time.

7. Data Retention

We retain your personal data only as long as necessary for business operations, legal compliance, and security purposes.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance website functionality and user experience. You can manage or disable cookies in your browser settings.

9. Updates to this Privacy Policy

We may update this policy periodically. Any significant changes will be communicated through our website or other appropriate channels.

10. Contact Information

For privacy inquiries or to exercise your rights, contact us at:

📞 0321-6315420 | 📧 innovativebioenergy@gmail.com
| 🌐 innovativebioenergy.com